Crisis Communications
Most businesses think a full-blown crisis won’t happen to them—until it does. And by then, it’s usually too late.
Crises don’t send calendar invites. They hit from anywhere—data breaches, dodgy social posts, workplace scandals, or a product recall gone wrong. Big or small, they can tank your reputation faster than you can say “no comment.”
That’s where we come in. The key to handling a crisis? Having a plan before you need one. We help you prepare for the unexpected, so when things go sideways, you’re not scrambling—you’re in control. From proactive planning to real-time crisis comms, we make sure your response is calm, clear, and on-brand.
Let’s talk Crisis Communication
What we can do for you
Big or small, every business needs a solid crisis comms plan to protect its reputation—both online and off. We’ve got you covered, from building a watertight strategy to in-the-moment support and everything that comes after.
Book a free consultationfree consulting Looking for expert help?
If you’re looking for some expert input on how to kick-start your crisis comms, we offer an initial half hour consultancy session free of charge with no commitment
free consulting Looking for expert help?
Proactive media monitoring
In today’s digital age, the vast majority of crises will originate and play out on social media channels so that will often be where you’ll see those initial ripples.
As Yours Sincerely, we understand proactive social monitoring should be a key part of any organisation’s communications strategy and is the essential ingredient to detecting a crisis before it blows up and is out of your control.


